Privacy Policy

Last updated: 1/1/2026
Applies to: Users of Chichesterfencing.o.uk, and any services accessible via the website

1. Who we are

Chichester Fencing, is the data controller for the purposes of your personal data collected or processed via this website.

Registered address: 88 Barnham Road, Bognor Regis West Sussex PO22 0EW

Contact for privacy-related enquiries: [email protected]

2. What personal data we collect / process

Depending on how you use our website and services, we may collect the following categories of personal data:

- Identity and contact data — e.g. name, email address, phone number, postal address

- Transaction data — e.g. order details, payment confirmations (note: payment card data is handled by third-party payment providers)

- Technical and usage data — e.g. IP address, device identifiers, browser type, operating system, pages visited, clickstream data

- Preferences and communication data — e.g. language preference, marketing preferences, communication history if you contact us via contact form or sign up for newsletters

If any additional categories apply (e.g. location data, profiling, third-party integrations), you should specify those clearly here.

3. How we collect data

We collect data in several ways:

Directly from you — when you fill in a form, sign up for a newsletter, place an order, or contact us

Automatically — via cookies and similar technologies when you browse our website

From third parties — but only if you consent or where we have another lawful basis for doing so

4. Purposes of processing & lawful basis

We use your personal data for the following purposes:

To provide and manage the services you request (e.g. process orders, manage accounts, deliver goods or services)

To communicate with you (e.g. respond to enquiries, send updates, newsletters if consented)

To improve and personalise your user experience, including using analytics to understand how the website is used

To comply with legal obligations, or protect our legitimate interests (e.g. fraud prevention, ensuring network security)

Where required (for example, for non-essential cookies or marketing communications) we rely on your consent, which you can withdraw at any time. For other processing we rely on contract necessity or our legitimate interests — whichever is appropriate and lawful.

5. Who we share your data with

We may share your personal data with:

Service providers and processors who support our operations (e.g. payment processors, hosting providers, delivery companies)

Third-party analytics or marketing providers (only where you have consented)

Legal or regulatory authorities, when required by law or to protect our rights

Where we send data to third parties we ensure they are subject to robust data protection and security obligations in accordance with the law.

If we transfer data outside the UK (or EEA), we will only do so where there are appropriate safeguards in place (e.g. standard contractual clauses), and will inform you of this.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected (for example, to provide services, comply with legal obligations, resolve disputes, or for record-keeping). When data is no longer needed, we will securely delete or anonymise it.

7. Security

We implement appropriate technical and organisational measures to safeguard your personal data, to protect against unauthorised or unlawful processing, accidental loss, destruction, or damage.

8. Your rights

Under the UK GDPR you have rights in relation to your personal data. These include:

The right to access the personal data we hold about you (Subject Access Request)

The right to request correction of inaccurate data (rectification)

The right to request erasure (“right to be forgotten”), where applicable

The right to request restriction of processing or object to processing, where relevant

The right to data portability, where applicable

The right to withdraw consent at any time (for processing based on consent)

The right to lodge a complaint with a supervisory authority if you believe your data has been misused — in the UK, this would be the Information Commissioner's Office (ICO)

We aim to respond to any request within a reasonable timeframe and within the time limits required by the law.

9. Cookies and other tracking technologies

We also use cookies and similar tracking technologies — for details see our Cookies Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top indicates the version you are currently reading. Please review this page regularly to stay informed of any changes.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Chichester Fencing
88 Barnham Road, Bognor Regis West Sussex PO22 0EW
Email: [email protected]